Wasted Years

At the Seventh Level, we have a procedure for handling support and repair issues.

It's called a request form. Here's how it works:

1. Person with problem fills out form, explaining their problem in as much detail as possible (which usually means the requests say "Broken, please fix"), or if they need help with something, explaining what it is they need help with.

2. End user faxes or mails form to the Dungeon where everyone either laughs hysterically or groans in annoyance at the idiocy that has been scribbled on the form.

3. If the request is legit, it gets handed off to someone to take care of the problem or address the end user's needs. If it isn't legit (i.e. "I want a new computer") we all laugh harder, take the request outside, burn it, and piss on its still smoldering ashes while chanting to our dark gods. Then we have a raging sweaty naked orgy to consummate our dark union with the aforementioned dark gods.*

4. One of us closes out the request by repairing the problem or addressing the issue.

This is how it has been since I started working there 5 years ago.

In the middle of the can incident, one woman started asking me about setting up email in Outlook or some shit. Now, she's not a new employee that isn't used to our 'system', she's been here awhile. She ends the conversation by asking,

"Should I fill out the form for this?"

Well, yeah.

How else are we supposed to get our laughs?

* All of the above is more or less true, except for the burning, pissing, chanting, and fucking.